Q. - Can I change my attorney and how often?
A. - Yes. As often as you like, without limit.
Simply contact Legal Club's customer service department
at (800) 305 - 6818.
Q. - Must I always use the attorney referred to
me in my welcome letter?
A. - No. This attorney either matches the criteria
you asked for in your initial application and/or is a general
practitioner that can usually assist you in completing
your Free simple will, as well as consult with you on many
different legal issues. You may change your initially referred
attorney for any reason, at any time, and make use of as
many attorneys in the network as you like.
Q. - How close will my attorney be to my home
or office?
A. - In all cases we try to refer an attorney
to a member that is as close as possible. We guarantee
a 30 mile limit. It is well worth the trip if a member
can save thousands of dollars. Additionally, a great deal
of the legal care required by members can be handled over
the phone, fax and/or by email. Items such as document
review, consultations and Free simple wills are perfect
examples.
Q. - Do plan attorneys have to take my case?
A. - No. A plan attorney, after providing you with a free consultation
may determine that your particular legal issue does not warrant any further
action. If you disagree with the plan attorney, feel free to call Legal
Club for another attorney referral for another legal opinion. You may
do this as often as you like. In other cases, the law firm or attorney
you were referred to may simply be too busy to give your situation the
proper attention it deserves. If this happens, they have been instructed
to have you call Legal Club for a new referral.
Q. - Can plan attorney ask me for a retainer?
A. Yes they can. Upon completion of a free consultation,
you and your attorney may decide to proceed with further
legal action. This could require a substantial amount of
hours being spent on your case by your plan attorney. If
such a situation arises, your plan attorney may ask for
a retainer based on the estimated number of hours he or
she thinks the case will take. As a plan member the retainer
will be calculated using the rate of $75.00 per hour.
Q. - What can't I use the plan for?
A. - The services of your attorney can not be
used to adversely affect your employer, the agent who sold
you this program or Legal Club of America.
Q. - Is this plan insurance?
A. - No. Our plan is a Group Legal Service program
that is not insurance in any of the 50 states.
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