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As a member of your Auto Club you will join more than 16 million motorists across America who recognizes the value and convenience of an emergency road and auto service. When on the road you'll know that you are covered and protected by an organization that cares about its customers and has been caring for motorists since 1962!
Our dispatch center provides benefits to over 16 million people a year and helps 100,000 stranded motorist each month. Incidentally, we are the #1 Rated Dispatch for On-Time arrival and Customer Satisfaction by a global marketing international Consumer Center! We have over 45,000 tow truck companies contracted nationwide to better serve our members.

• ONLY roadside assistance provider that will NOT hang up with you until help is on the way
• Auto Club with TWO dispatch centers operating simultaneously to handle member calls
• Our regional network managers personally visit our tow vendors to assure quality service
• Our network providers have the QUICKEST response time in the industry
• Our dispatchers record every call for quality assurance and training purposes
• Auto Club Vendors are required to be: Licensed, Bonded and Insured
• All Auto Club Vendors are required to have clean records with consumer reporting agencies.

Satisfaction and Security
Whenever you travel, you deserve peace of mind to have that secure feeling knowing that our Auto Club is there to protect you and your family. Our fast response and excellent service are just two reasons why over 16 million motorists rely on our Auto Club for on-the-road 24-hour protection.

Terms and Conditions of Roadside Assistance:
1. As a member of Discount Tow Auto Club, you will not be required to pay any additional fee or sum in addition to the membership fee when your service is for a tow of less than 15 miles or other covered service that does not exceed the benefit limit of $50.00 per occurrence.
2. Your membership continues until expiration or cancellation.
3. All 24-hour roadside assistance services are provided by Discount Tow.
4. This is not an automobile liability insurance contract.
5. This is not an automobile physical damage insurance contract.
6. Service obtained from any other source other than Discount Tow Auto Club is not covered and is not reimbursable.
7. 24-Hour Roadside Assistance.

IMPORTANT: Please be with your vehicle when the service provider arrives, as they cannot service an unattended vehicle. NOTE: Only one (1) service per seven (7) days.

a. Towing - Provided for up to 15 miles at no charge to member. Additional mileage is the responsibility of the member and will negotiated prior to sending out service.
b. Emergency Road Service - Any available contracted road service that is needed to get your vehicle running (i.e. hose replacement or tightening of cables or belts etc.)
c. Essential Fluids or Supplies Delivery - Including gasoline, water, oil, or any supplies necessary to send a member's car on its way (member responsible for actual cost of fluid or supplies requested).
d. Flat Tire Changes or Repairs - Includes changing a flat tire with your good spare or plugging a punctured tire.
e. Emergency Battery Service - Includes tightening or cleaning of cables, jumpstarts, minor adjustments to alternator etc.
f. Lockout Services - Lost keys, broken keys, or accidentally locked out of your vehicle, we will send a locksmith.

Coverage: Is extended to member, legal spouse and dependent children living at home and for vehicles registered in their name.

The following items are not included as part of the emergency roadside assistance benefit: Cost of parts, replacement keys, fluids, lubricants, or fuel, cost of installation of products, material and additional labor related to towing. Disconnecting or reconnecting drive shaft. Non-emergency towing or other non-emergency service. Trucks over one-ton capacity, taxicabs, limousines or other commercial vehicles. Towing from a service station, garage or repair shop. Towing by other than a licensed service station or garage; vehicle storage charges; a second tow. Service on a vehicle that is not in a safe condition to be towed. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests and areas designated as not passable due to construction, etc. Mounting or removing of snow tires or chains. Towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Repeated service calls for a covered vehicle in need of routine maintenance or repair.
In the event of damage due to fire, flood or vandalism: Cost related to physical damage due to fire, flood, or vandalism are normally covered under your vehicle insurance. Discount Tow Auto Club will assist you when you call our toll-free number, but you will have to pay for these services and submit your bill to your insurance company or agent as a part of the insurance claim.

SERVICE PROVIDER NETWORK
All benefits and services of Discount Tow Auto Club are provided by Discount Tow, Inc. Discount Tow operates through a network of contracted service providers who have arrangements with our dispatch to perform road and towing service for Discount Tow members. As independent contractors, they have exclusive control over their own equipment and personnel. Discount Tow is not responsible for their acts or omissions.